Natural Opulence Salon Inc.
"the perfect escape from the ordinary"

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Natural Opulence  Salon Policies

*Natural Opulence Salon is a private salon and due to the nature of my business, I am never able to accomodate walk-ins, appointments only

*Booking Appointments & Cancellation Policy*
*There is no deposit needed to hold appointments anymore however, when you fill out the form to schedule your appointment, you will be asked to include your card info and this is only because if you must cancel, you must do so within 48 hours prior to your scheduled appointment and if you don't cancel within 48 hours before your scheduled appointment or if you are a no show, your card on file will be charged a cancellation fee of $50.00.

*Calls made to the Salon*
*Because I value my clients and their personal beauty time, calls made to the Salon during business hours, will more than likely be forwarded  to my voicemail and  returned  the next business day or the day after.

*Consultations*
Consutations are done on Saturday afternoons at 1:30 pm. They are not manditory but very highly recommended for clients with any thinning and balding issues. Please email to set up consultations.

*Choosing The Best Day & Time For Appointments*
When you schedule your beauty appointments, please make sure that  you schedule a day and time that will allow you to be free and not be in a rush or need to be out by a certain time. This is your "Me Time" and you deserve to have enough time to get pampered.  Besides, I pride myself on working in a "spirit of excellence" and it is very important that I provide the best services to each client  but if I am rushed, that could possibly compromise my ability to do so.

*Preparing For Your Tree Braids Installation*
If you will not be indulging and recieving my "Signature" Organic Peppermint Spa Shampoo and Deep Steam Conditioning Treatment, please make sure that prior to your arrival that your hair and scalp has been thoroughly shampooed and conditioned with a Sulfate- Free/Chemical Free Shampoo and Conditioner and free of any oils or any other product.

*Arriving Late for Appointments*
I know things come up at the last minute and I am aware of that but it is very important that we begin each beauty appointment on time. If for any reason  you will be late please give me the courtesy of calling to inform me of your delay. Each client is given a grace period of 15 minutes and if you have not arrived or called within 15 minutes, unfortunately, a $25 late fee will be added to your balance. 

If I am running late  or starting your beauty appointment late because  I am still working on a client and have not called to inform you and you have to wait more than 15 mins, I will credit you $10.00 which will come off of your final balance.

*No Children In The Salon Please*
Please make prior arrangements for your children and do not bring them with you to your "Me Time"  beauty appointment. Your apointment can last anywhere from 3 to 5 hours and children get restless and it is just not fair to make them sit and wait all  of that time. Unfortunately, if you bring children , you will be asked to reschedule your appointment.

*Credit/Debit Card Convience Fee*
Due to the increase of  the merchant credit card processing fees, a $2.00 convience fee is added when paying with credit/debit cards

Thanks